BARBAGALLO GROUP

AUTOMOTIVE GROUP

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Say you saw it on duttondirect.com!

Profile

Most people will recognize the Barbagallo name in some capacity but not many realize exactly what flies under the Barbagallo banner. Four dealerships handle 11 car marques as diverse as Aston Martin to Fiat Commercial. Barbagallo also exclusively supply top of the range Sunseeker motor-yachts and motor cruisers in Australia and New Zealand. Barbagallo don't just offer products to buy, they offer a lifestyle to aim for.

From a modest four-car workshop Barbagallo has grown to a company with a $350 million turnover employing over 130 staff in various countywide locations. Although still well known for selling top of the range marques, Barbagallo has branched out into a more attainable market providing cars for all members of the family. This diversity does not mean quality has been sacrificed for quantity, the marques now carried still bear a unique label, from Citroen to the SsangYong range of people movers and four wheel drives.

A natural progression, knowing Alf's love of the water, was the of selling Sunseeker yachts and motor cruisers and the turnover from the national marine arm of Barbagallo has resulted in expansion to New Zealand where these top of the range craft are sold exclusively by Barbagallo.

In the late seventies the Barbagallo's faced their biggest challenge, the need to expand and embrace a franchise. The decision was then made to pick Jaguar and Lamborghini which cast the mould to choose franchises at the luxury end of the car market. Expansion meant moving to larger premises in Osborne Park, in the nineties considerable growth of the company has seen dealerships built for Land Rover in Osborne Park, Cannington and Kalgoorlie.

Since then staff levels have increased from 30 to over 130 but the company still retains a family feel with Alf and Tony's' children all engaged in Barbagallo in some capacity and many staff who have worked for over 20 years still enjoying careers within the company. Many customers are now considered part of this family and are buying their fifth and sixth car from Barbagallo, some have bought cars from various marques at the same time to suit their driving needs.

As quiet achievers Alf and Tony like to let the quality of their business speak for itself. Many awards have been won by various dealerships over the years including; Sales and Service Dealer of the year for Jaguar in 1998, 2000 and 2001, Audi parts dealer of the year in 2001 and Excellence in Customer Service for Southern Land Rover in 1999. Most recently Sunseeker won the International Dealer of the Year award for excellence in service for 2005. These awards are seen as recognition of the hard work and dedication shown by the staff that work for Barbagallo and are displayed with pride throughout the dealerships.

Along with selling products, which are considered top of their class, Barbagallo feels the need to offer a customer service which is second to none. From the moment a customer selects a vehicle, whether it is from their informative website or by entering any of the Dealerships, they are made to feel they are the most important person in the room. Barbagallo consistently raise the bar when it comes to looking after their customers and the staff they select reflect their policy of striving for excellence. From management to car detailers staff take pride in delivering the best service available, after all if customers pick a top range product to buy they deserve a top range after-service to match.